À propos
McDonald's est un établissement de type restaurant, situé à Lons. Cet établissement est noté 3,2/5 sur 2 286 avis et propose Livraison sans contact, Terrasse, Drive, Sur place, Livraison et Vente à emporter.
Services
Paiement
Équipements
Avis clients (2 286)
Basé sur 2 286 avis
Répartition des notes
Mots-clés fréquents
Elodie Roques
29 juillet 2026
Dirty and smelly toilets. No air conditioning in the children's area despite it being 41°C outside.
Beatrice Moulines
18 juillet 2026
Julie Dora
9 juillet 2026
It's crazy how something's almost always missing from orders: a burger, fries, sauces… There's always something forgotten. The worst is when an ingredient is completely missing from the product. For example, back when the breaded mozzarella burger was on the menu, I was surprised to find there simply wasn't any breaded mozzarella inside when I got home. The same thing happened with the Oasis Tropical Boba: I paid an extra €2 for the sorbet balls… and once I got home, there was no boba in the drink. It really stings to pay extra for something you don't receive. Despite everything, the staff is still friendly and the place is generally quite clean, but I never eat there. However, the "fast" in "fast food" seems to have been somewhat forgotten, as the wait times are often quite long.
Ciara Lee
6 juillet 2026
Extremely slow service every time, a wait of over 20 minutes for a happy meal
cécile Bassaber
5 juillet 2026
Hello, Once again, we were disappointed with the service. First, there was a 30-minute wait for our takeout order. When we picked it up, the meal with the loyalty points wasn't ready, even though it was on the receipt. So, another 15-minute wait for them to prepare the missing item. There was no gesture of goodwill; our order was cold. We had to make ourselves heard to get them to do anything about it. We'd still be there. We will never go back to any McDonald's. The manager claimed it was busy. I serve 1,000 meals an hour. So I don't understand his response. It's a fast-food restaurant; it should take less than 15 minutes.
Voir les 15 autres avis
Daniel F
4 juillet 2026
The constant beeping of the fryers throughout the entire meal is unbearable. It's strange that other fast food restaurants don't have this continuous noise. Something needs to be done, both for the staff and, especially, for the customers.
Marcelle a
30 juin 2026
At 2:15 PM, I don't know what happened. A 40-minute wait, and the manager in his blue shirt was very rude and unpleasant. I feel sorry for the staff; the floor must be thrilled, they're dropping everything.
lilou lilou
30 juin 2026
The team seems to be getting along well at the registers; the fries are overflowing from the container, my sandwich is dripping with sauce, and the manager is kindly assigning tasks to his new recruits, with a gentle hand on their shoulder. It's nice to see that there are still caring managers out there. June 30th, 1:30 PM 😊😊🙏 This feeling is palpable on the other side.
Leonce Rudelle
30 juin 2026
I arrived at 9:25 PM and left at 9:45 PM. I waited 20 minutes at the drive-thru for… two ice creams. The line wasn't even full. When I got to the window to pick up my order, I saw two ice creams already prepared, but no one to give them to me. When the drive-thru attendant came to give them to me, I asked for a small drink while I waited. She replied that the wait hadn't been long and offered me a glass of water. I think the maximum wait time for a customer is 3 minutes and 30 seconds? In the end, I was left with melted ice cream. (Happy to talk about it!)
Escallier catherine
26 juin 2026
armonianaturalzen.
22 juin 2026
MARIE CHRISTINE BALDONADO
17 juin 2026
The entire team gave our small group, who were there to celebrate my mother's 100th birthday, a wonderful welcome. She was delighted with the attention she received. Thank you all!
Mel Pau
6 juin 2026
First and last time at McDonald's. Paying extra for fries with cheddar (€5.10) and getting a quarter of the box with barely any sauce is a disgrace!!! The wrap is completely ruined, dry, and without any sauce! Everything is dry and tasteless! 🤢 And it's expensive too 😡 In short, avoid at all costs!!
Tatiana Mboui
28 mai 2026
Unacceptable: Incomplete order and shameful customer service! I placed an order today at McDonald's Lons, and once again, items were missing. I politely called the restaurant to resolve the issue. The result? No compensation offered, and the person on the other end of the line had the nerve to hang up on me! This is the height of disrespect. Paying to receive only half your order and being treated like this is a disgrace. This restaurant is absolutely to be avoided.
Aidné NZIENGUI
28 mai 2026
A disgrace, appalling customer service! I placed an order today and, as is so often the case, some items were missing from the bag. Human error, it happens, but what followed is unacceptable. I called the restaurant to try and find an amicable solution. Not only did the person on the phone refuse any compensation whatsoever, but they ended up hanging up on me! This is a complete lack of respect and utterly unprofessional behavior. Repeated errors + aggressive customer service = I will never set foot in this McDonald's in Lons again. Avoid it if you expect to get what you pay for and be treated with even a modicum of politeness.
Merryck CHASSEVENT KUZEMYCZ
17 mai 2026
chloe mendes
7 mai 2026
I'm not happy at all. Every time I order something for delivery, something is always missing. I'm fed up with paying for a meal that's always incomplete; it's unacceptable.
arkhamianotargos
2 mai 2026
If you want to wait 30 minutes for a cold hamburger, any time of day or night, 7 days a week, come here 👍
auriane auriane.limouzi@hotmail.fr
30 avril 2026
Order placed today, a small ranch wrap with practically nothing in it, I understand it only costs €3 but still!! That's unacceptable!
Sophie Aubert
28 avril 2026
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