Bistro Régent PAU - BIZANOS

Hello I had the pleasure of dining at your establishment yesterday. It had been a while since my last visit. I thoroughly enjoyed my meal, particularly the salmon tartare, which was as delightful as ever. However, as you surely understand, the reason for my comment and the corresponding rating is that I was disappointed by the portion size of the tartare on my plate. Does this mean reducing the quantity if you want to maintain attractive prices? Could you please tell me the approximate weight of your delicious dish? Thank you again for a very enjoyable experience.

Great restaurant. Ideal for large groups. Prices around €15 per dish.

I find the fries less good than before.

What a disappointment. The dish was cold, the crème brûlée wasn't burnt, and it was served with soup spoons. Coffee was ordered after dessert and arrived practically at the same time. I won't be going back.

Top-notch restaurant

Hello everyone. We came to eat lunch yesterday at this place, which has unfortunately changed a lot. The welcome was cold, which was unusual and certainly not pleasant. Once seated, we quickly ordered an aperitif before starting our meal. Unfortunately, the dishes arrived without the aperitif. We pointed out the oversight, and the aperitif was served even later, by which time the dishes were getting cold. We weren't offered the option of having the dishes reheated, as they had undoubtedly cooled down. When ordering, we requested a bottle of wine, which didn't arrive with the food. We pointed out the oversight again, but once more, we had to wait, even though the meal had already started. Once the bottle was served, we had to ask for wine glasses; halfway through the meal, the glasses still hadn't arrived. We asked for the glasses yet again, and they were finally brought to us. Three waitresses attended to our table, but communication was nonexistent. There were no apologies for the inconvenience, no offer to reheat our food or anything else. Once we finished our meals, we were asked if we wanted dessert, which we declined. At the register, we paid and said goodbye. The atmosphere changed drastically, even though we had previously enjoyed dining at this establishment. It's not up to the customers to complain about every mistake; we understand the workload of the servers, but this was truly appalling. The restaurant's signature sauce that accompanied the beef was far too peppery, altering the flavor. The beef itself was good, though, with its fries. The salad lacked dressing. We're not here to openly criticize the place, but the atmosphere was a huge disappointment, not to mention what we endured during the meal.

Very warm welcome and the food is good, excellent value for money

It used to be good, but that was then. To answer your question: I ordered duck breast: Response: "We're out of it." No big deal, it happens. I ordered a piece of beef instead. They brought me the oldest cow in the herd, tough and full of sinew, all cooked on a griddle that had previously cooked something else (it tasted disgusting). To top it all off: I ordered a glass of red wine, which was poured overflowing and not wiped up… resulting in stained pants. Any other questions?

As for the food, there was nothing to complain about, nor was the waiter who was very polite and very helpful, but the owner was unbearable; if she wasn't glued to her mobile phone and leaning against the wall, she was storming into the kitchen yelling at her waiters and cooks.

Top!!!

We had dinner last Wednesday; the duck breast was very good. We were served by Chantal, who was very pleasant.

A very pleasant place, with highly professional service, especially our welcoming, friendly, and energetic waiter. The set menus are always delicious; we're never disappointed. The crème brûlée is superb! Lunch is quick and easy. Thank you, and see you soon!